Privacy Policy

Welcome to Hangry Joe's. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hangryjoesdining.click, place orders, sign up for our loyalty program, or otherwise interact with us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our website and services.

This Privacy Policy is intended to comply with applicable United States federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Children's Online Privacy Protection Act (COPPA), and the Federal Trade Commission Act (FTC Act). We take your privacy seriously and have designed our practices to reflect that commitment.

1. Who We Are

Hangry Joe's is a food service business operating in the United States. We operate the website hangryjoesdining.click and provide online food ordering, delivery coordination, loyalty reward programs, and related dining services to our customers.

For all privacy-related inquiries, data subject requests, or concerns, you may contact us at the email address listed above. We will respond to all legitimate requests within the timeframes required by applicable law.

2. Information We Collect

We collect several types of information in connection with the operation of our website and services. This information is collected directly from you, automatically through your use of our website, and from third-party sources as described below.

2.1 Personal Information You Provide Directly

When you interact with Hangry Joe's — whether by placing an order, creating an account, signing up for our newsletter, contacting customer support, or participating in a promotion — you may voluntarily provide us with the following personal information:

• Identity Information: First name, last name, username or similar identifiers.
• Contact Information: Email address, telephone number, delivery address, billing address.
• Account Credentials: Password and security question answers (stored in encrypted form).
• Payment Information: Credit or debit card details, billing information. Note: Full payment card numbers are processed directly by our PCI-DSS compliant payment processors and are not stored on our servers.
• Order Information: Details of food items ordered, special dietary requests, order history, and preferences.
• Communications: Any messages, feedback, or correspondence you send to us through contact forms, email, or live chat.
• Loyalty Program Data: Points balance, reward redemption history, and preferences associated with our loyalty or rewards program.
• Marketing Preferences: Your preferences regarding receiving marketing communications from us.

2.2 Information Collected Automatically

When you visit our website or use our digital services, we automatically collect certain technical and usage data through cookies, web beacons, pixel tags, and similar tracking technologies. This information includes:

• Device Information: IP address, browser type and version, operating system, device type (desktop, mobile, tablet), screen resolution, and device identifiers.
• Usage Data: Pages viewed, links clicked, time spent on pages, referring URLs, search queries entered on our website, and navigation paths.
• Location Data: General geographic location derived from your IP address. If you permit location services on your device, we may collect more precise location data to assist with delivery address suggestions or finding nearby pickup options.
• Cookie Data: Information stored by cookies and similar technologies on your device. See Section 9 for detailed information about our use of cookies.
• Session Data: Login timestamps, session duration, and logout information.
• Log Data: Server logs that record your requests, including the date and time of access, the features used, and any errors encountered.

2.3 Information from Third Parties

We may receive information about you from third parties in the following circumstances:

• Social Media Platforms: If you connect your social media account (such as Facebook or Google) to log in to our website, we receive certain profile information from that platform, such as your name, email address, and profile picture, in accordance with your privacy settings on that platform.
• Payment Processors: Our payment service providers may share transaction confirmation details and fraud-prevention flags with us.
• Analytics Providers: We receive aggregated and anonymized analytics data from third-party analytics tools that help us understand how users interact with our website.
• Delivery Partners: If we coordinate delivery through third-party services, we may receive delivery status updates associated with your order.
• Review Platforms: If you leave a public review about Hangry Joe's on a third-party platform, we may access and reference that review.

3. How We Use Your Information

We use the personal information we collect for the following purposes. We rely on different legal bases for processing depending on the nature of the processing activity and applicable law.

3.1 Service Provision and Order Fulfillment

• To process and fulfill your food orders, including coordinating preparation, pickup, and delivery.
• To create and manage your account on our website.
• To process payments and refunds.
• To send you order confirmations, receipts, and status updates via email or SMS.
• To provide customer support and respond to your inquiries and complaints.
• To administer our loyalty and rewards programs.

3.2 Website Operation and Improvement

• To ensure our website functions correctly and displays properly on your device.
• To monitor website performance and identify technical issues.
• To analyze user behavior and preferences to improve the layout, content, and functionality of our website.
• To develop new products, services, and features based on customer demand and usage patterns.
• To conduct internal testing, research, and quality assurance.

3.3 Marketing and Promotional Communications

• To send you promotional emails, newsletters, special offers, and information about new menu items if you have opted in to receive such communications or where we have a legitimate interest in doing so under applicable law.
• To personalize your experience by displaying content and offers relevant to your location, order history, and stated preferences.
• To serve you targeted advertising on third-party platforms and websites based on your interaction with us (subject to your cookie preferences).
• To conduct surveys, sweepstakes, contests, or other promotional activities in which you choose to participate.

You have the right to opt out of marketing communications at any time. See Section 7 for information about your rights.

3.4 Legal Compliance and Safety

• To comply with applicable federal, state, and local laws and regulations.
• To respond to lawful requests from law enforcement or government authorities.
• To enforce our Terms of Service and other agreements.
• To detect, investigate, and prevent fraudulent transactions, unauthorized access, and other illegal activities.
• To protect the rights, property, and safety of Hangry Joe's, our customers, employees, and the public.

3.5 Business Operations

• To maintain our business records and financial accounts.
• To assess and manage business risk.
• To evaluate potential business transactions such as mergers, acquisitions, or asset sales.

4. How We Share Your Information

We respect the confidentiality of your personal information. We do not sell your personal data to third parties for their own marketing purposes. However, we do share your information in the following circumstances:

4.1 Service Providers and Business Partners

We engage trusted third-party service providers to perform certain functions on our behalf. These providers are contractually obligated to use your personal information only to perform services for us and to maintain appropriate security standards. Our service providers include:

• Payment Processors: To securely process payment card transactions.
• Delivery and Logistics Partners: To coordinate the delivery of your food orders to your specified address.
• Cloud Hosting and Infrastructure Providers: To host our website, databases, and application infrastructure.
• Email and SMS Marketing Platforms: To send transactional and promotional communications.
• Analytics Providers: To help us understand website usage and improve our services.
• Customer Support Platforms: To manage and respond to customer inquiries.
• Fraud Prevention Services: To detect and prevent fraudulent activities.

4.2 Legal Requirements and Law Enforcement

We may disclose your personal information if required to do so by law, or if we believe in good faith that such disclosure is necessary to:

• Comply with a legal obligation, court order, subpoena, or government investigation.
• Protect and defend the rights or property of Hangry Joe's.
• Prevent or investigate possible wrongdoing in connection with our services.
• Protect the personal safety of users of our website or the public.
• Protect against legal liability.

4.3 Business Transfers

In the event that Hangry Joe's undergoes a business transaction such as a merger, acquisition, reorganization, dissolution, or sale of all or a portion of its assets, your personal information may be among the assets transferred to the acquiring entity. We will notify you via email or prominent notice on our website of any such change in ownership or use of your personal information, as well as any choices you may have regarding your information.

4.4 Aggregated and De-Identified Data

We may share aggregated or de-identified information — data that cannot reasonably be used to identify you individually — with third parties for research, analytics, marketing, or other purposes. This type of sharing does not constitute a sale of personal information.

4.5 With Your Consent

We may share your information with third parties for purposes not listed above when we have obtained your explicit consent to do so.

5. Data Security

Hangry Joe's takes the security of your personal information seriously. We implement a variety of technical, administrative, and physical security measures designed to protect your data from unauthorized access, use, alteration, disclosure, or destruction.

5.1 Technical Safeguards

• All data transmitted between your browser and our website is encrypted using Transport Layer Security (TLS) technology.
• Passwords are stored using industry-standard hashing algorithms and are never stored in plain text.
• Payment information is processed by PCI-DSS compliant payment processors, and full card numbers are never stored on our servers.
• Our systems are protected by firewalls, intrusion detection systems, and regular security monitoring.
• Access to personal data is restricted to authorized personnel who need it to perform their job functions.

5.2 Administrative Safeguards

• We conduct regular security training for employees who handle personal data.
• We maintain written data protection policies and procedures.
• We perform periodic reviews and audits of our data handling practices.
• Employees with access to personal data are bound by confidentiality obligations.

5.3 Limitations

Despite our best efforts, no security system is completely impenetrable, and no method of data transmission over the internet can be guaranteed to be 100% secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and applicable regulatory authorities as required by law.

6. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including complying with legal, accounting, and reporting obligations. The following general retention periods apply:

When personal information is no longer required for the purpose for which it was collected and no legal obligation requires its continued retention, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your state of residence, you may have the following rights with respect to your personal information. We are committed to honoring these rights and will respond to verified requests within the timeframes required by applicable law.

7.1 Rights Available to All U.S. Residents

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the purposes for which it is used, and the categories of third parties with whom it is shared.
• Right to Access: You have the right to request a copy of the personal information we hold about you.
• Right to Correction: You have the right to request that we correct inaccurate or incomplete personal information we hold about you.
• Right to Deletion: You have the right to request that we delete your personal information, subject to certain exceptions (such as where retention is required by law or for legitimate business purposes).
• Right to Opt Out of Marketing: You may opt out of receiving promotional communications from us at any time by clicking the "unsubscribe" link in any marketing email or by contacting us at [email protected].

7.2 Additional Rights for California Residents (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides you with the following additional rights:

• Right to Know About Data Sharing: You have the right to know whether your personal information is sold or disclosed and to whom.
• Right to Opt Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising. To exercise this right, contact us at [email protected].
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use of sensitive personal information to what is necessary to provide the requested service.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge you a different price, or provide a different level or quality of services because you exercised your rights.
• Right to Data Portability: You have the right to receive a copy of your personal information in a portable, machine-readable format.
• Authorized Agent: You may designate an authorized agent to make a request on your behalf. We will require the authorized agent to provide proof of your written permission and may require you to verify your identity directly with us.

7.3 How to Exercise Your Rights

To exercise any of the rights described above, please submit a verifiable request to us by:

• Emailing us at: [email protected]
• Submitting a request through the account settings page on our website: hangryjoesdining.click

To protect your privacy and security, we must verify your identity before processing your request. We may ask you to confirm information associated with your account or provide additional verification. We will respond to verifiable requests within 45 days. If we require more time (up to an additional 45 days), we will inform you of the reason and extension period in writing.

8. Children's Privacy

Hangry Joe's does not direct its services to children, and we do not knowingly collect, solicit, or maintain personal information from children under the age of 13, in compliance with the Children's Online Privacy Protection Act (COPPA), 15 U.S.C. § 6501 et seq. We do not knowingly collect personal information from children between the ages of 13 and 17 for marketing or commercial purposes without parental or guardian consent as required by applicable law.

If we become aware that we have inadvertently collected personal information from a child under the age of 13 without verifiable parental consent, we will take immediate steps to delete that information from our records. If you believe we may have collected information from a child under 13, please contact us immediately at [email protected].

Parents or legal guardians who wish to review, delete, or restrict the collection of their child's personal information may contact us at the email address provided above.

9. Cookie Policy

Our website uses cookies and similar tracking technologies (such as web beacons, pixel tags, and local storage) to enhance your browsing experience, analyze website traffic, and deliver personalized content and advertisements.

9.1 What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They allow the website to recognize your device and remember certain information about your preferences or past actions. Cookies can be "session cookies" (deleted when you close your browser) or "persistent cookies" (remain on your device for a set period).

9.2 Types of Cookies We Use

9.3 Managing Cookie Preferences

You can manage your cookie preferences through our cookie consent tool, which is displayed when you first visit our website. You may also control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. For more detailed information about the specific cookies we use and how to manage them, please refer to our full Cookie Policy available on our website at hangryjoesdining.click.

9.4 Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that sends a signal to websites requesting that your browsing activity not be tracked. At this time, our website does not respond to DNT signals because there is no universally accepted standard for how to interpret such signals. However, you may use the cookie management tools described above to limit tracking.

10. Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services that are not owned or controlled by Hangry Joe's. This Privacy Policy applies only to our website and services. We have no control over, and assume no responsibility for, the privacy practices or content of any third-party websites. We encourage you to review the privacy policy of every website you visit before providing any personal information.

If you access our website through a third-party platform (such as a social media site), that platform's own privacy policy will govern the information collected by that platform, and we encourage you to review their policies as well.

11. International Data Transfers

Hangry Joe's is a U.S.-based business and your personal information is primarily collected, stored, and processed in the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country of residence.

By using our website and services from outside the United States, you acknowledge and consent to the transfer of your personal information to the United States. We take appropriate steps to ensure that personal information transferred to our service providers in other countries receives adequate protection in accordance with this Privacy Policy and applicable law.

Where we transfer personal information to third-party service providers located outside the United States, we use contractual safeguards and data processing agreements to ensure that your information is protected to a standard consistent with this Privacy Policy.

12. California-Specific Disclosures

This section provides additional disclosures required by the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) for California residents. In the past 12 months, we have collected the following categories of personal information:

We do not sell your personal information as that term is traditionally understood. However, we may share certain identifiers and internet activity data with advertising partners for cross-context behavioral advertising, which may constitute "sharing" under the CPRA. California residents have the right to opt out of this sharing by contacting us at [email protected].

The categories of third parties with whom we share personal information include: service providers, delivery partners, analytics providers, advertising platforms, payment processors, and legal and regulatory authorities.

13. How to File a Complaint

We are committed to resolving any privacy concerns you may have about our practices. If you have a concern or complaint about how we handle your personal information, we encourage you to contact us first so that we can attempt to resolve your issue directly.

13.1 Contact Hangry Joe's

Please send your complaint or inquiry to:

• Email: [email protected]
• Website: hangryjoesdining.click

We will acknowledge your complaint within 5 business days and will endeavor to resolve it within 30 days. If we cannot resolve your complaint within that timeframe, we will explain the reasons for the delay and provide an updated expected resolution date.

13.2 Regulatory Authorities

If you are not satisfied with our response to your complaint, you have the right to file a complaint with relevant regulatory authorities. In the United States, the following agencies handle privacy-related complaints:

14. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or for other operational, legal, or regulatory reasons. When we make material changes, we will notify you by one or more of the following methods:

• Posting the updated Privacy Policy on our website at hangryjoesdining.click with a revised "Last Updated" date.
• Sending an email notification to the email address associated with your account.
• Displaying a prominent notice on our website homepage.

Your continued use of our website and services after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

15. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or our data practices, please do not hesitate to contact us. We are here to help.

This Privacy Policy was last reviewed and updated on June 24, 2026. All rights reserved — Hangry Joe's © 2026.